Feedback is part of good design. Problems arise when an unrecorded idea becomes an assumed deliverable. A short change process protects the buyer's budget and the team's schedule while still allowing useful improvements.
Check the real path
- Define pages, content, functions, revisions, and acceptance criteria in the starting proposal.
- Name one person who consolidates feedback and approves tradeoffs.
- Record each new request with the effect on cost, timeline, and any displaced work.
- Separate a defect against the agreed brief from a new feature or changed business requirement.
Decide what to change
A client should not be charged to fix work that fails agreed acceptance. A provider should not be expected to absorb genuinely new scope without discussion. Document the distinction at the time of the request.
Put it in the project brief
Before paying for a fix, ask the provider to name the affected page or workflow, the change they will make, how they will test it, and which dependencies or exclusions could change the estimate. Keep the baseline and the completed test so both sides can see what improved.
How ARCHV can help
ARCHV uses project-specific proposals and review points; change handling should be included in the written agreement. Share the current page and the problem through ARCHV's website estimate form. If you are an agency seeking delivery support, see the partner route.